Frequently Asked Questions
Questions & Answers
Everything you need to know about ordering, pickup, storage, cooking, and refunds.
How do I reserve a chicken? +
Submit your name and email on the /flocks/next page. You'll receive a confirmation email when pre-orders open for the next flock. No payment is collected until pickup day.
What do I bring to pickup? +
Your name and the confirmation email you received when you reserved. We'll have your share packaged and ready. Payment (cash, Venmo, or card) is collected on the spot at final weight.
How far is the farm from town? +
We are at 946 Highway 51 South in Brookhaven, MS — about 5 minutes south of downtown. Pickup takes place at the farm; exact gate directions are in your confirmation email.
How long will the chicken keep in the fridge? +
Fresh, never-frozen chicken should be cooked or frozen within 2 days of pickup. Properly wrapped in the freezer it keeps up to 12 months with no quality loss.
How do I freeze it? +
Remove from the bag, pat dry, then double-wrap in plastic wrap followed by a freezer bag with the air pressed out. Label with the date. Thaw in the refrigerator overnight — never on the counter.
How should I cook a whole pasture-raised chicken? +
Roast at 425°F (220°C) for roughly 15 minutes per pound, or until the thickest part of the thigh reads 165°F. Because our birds are leaner than grocery-store chickens, basting with butter or olive oil keeps the breast moist. Rest for 10 minutes before carving.
What does "pasture-raised" mean on your farm? +
Every bird spends its life on open grass and is moved to fresh ground daily using a chicken tractor. They eat what chickens naturally eat — grass, bugs, seeds — plus a non-GMO grain supplement. No hormones, no antibiotics, no crowded barns.
What is your refund policy? +
Cancel 7 or more days before the pickup window for a full refund of any deposit. Cancellations inside 7 days are handled case-by-case; if we can reassign your share we will refund you in full. No-shows without notice forfeit their deposit.
Ready to reserve your chicken?
Pre-order pasture-raised chicken from Brookhaven, Mississippi or browse our farm store.